The Live Chat Option

“Please be patient, we will be with you shortly”. We have all heard these words and we are well aware that “shortly” may end up being quite a while. The days of forcing clients to wait for “the next available operator” are coming to a welcome end
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Costs Involved in eLearning - Infographic

Here's an infographic outlining the factors that have an influence over the costs involved in an eLearning Project.
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Costs Involved in eLearning - Part 2

The costs involved to create eLearning are varied so on average here are some factors that tip the scales in one direction or another. Part 1: Factors 3, 4 and 5
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Costs Involved in eLearning - Part 1

The costs involved to create eLearning are varied so on average here are some factors that tip the scales in one direction or another. Part 1: Factors 1 and 2
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eBusiness and eLearning

eLearning is an undeniable and growing business around the world. Africa alone has seen some of the biggest growth compared to other regions in eLearning over recent years. The eBusiness of eLearning will soon be a major business, too.
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Winter is coming - surviving the Feast Famine cycle

The feast famine cycle means that you either have too much of something (feast) or you have too little (famine). In order to prepare your business for the famine cycle, there is one vital thing you should take from this article…
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Trello as a project management tool.

A member of our team suggested we use Trello, as he has previously worked for an agency that used Trello as their project management tool. I loved it instantly after trying it out for a day or two. Trello is so user friendly, fun and easy to use that the team adopted it immediately without complications.
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How relevant is your marketing degree today?

The marketing industry is ever changing, and its changing faster than university classrooms can keep up. How relevant is your marketing degree? How do you stay on top of trends?
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Is Old-school Marketing Killing your Business?

Some marketing methods are quite dated and drastically less effective nowadays than they were ten years ago.
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How to Motivate Your Sales Force

To motivate your sales force you need to eliminate demotivating factors.
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Do Bigger Agencies Offer Better Quality Service?

How to choose between the large, well-known agency and the smaller (under 15 employees), yet appealing one.
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Motivate and be motivated Part 2: Management & Leadership

To motivate those who work alongside you, you need to practise intelligent listening, in-depth understanding, and courageous talking. .
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Market When it Matters

Timing is everything when it comes to marketing, so when is the best time to pull out all the stops?
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Comparing Organisational Change to Social Rituals of Change

Organisation change management is a science in its own right and much has been written on the process of managing inter-company changes like the adopting of new systems such as task management software, or a change in the hierarchy of command. This article does not explain change management procedures in a step-by-step manner. This article is concerned with understanding the phenomenon of change in a business environment as compared to how we approach change in our social lives.
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Conservation of Energy

We live in a time of abundance where physical energy does not need to be conserved as it should have been in early hunting days. Why then do we continue to lie on the couch?
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